Kyle M. Niewiada

Education

BS, Computer Science; Grand Valley State University

• GPA: 3.503

Experience

Senior Software Engineer at Gordon Food Service

• Works on integrating GenAI into pieces of our business to improve new customer retention
• Makes customer onboarding a breeze by integrating GenAI with our chatbot
  • This process creates new order guides for customers based on restaurant name, style, and their uploaded menus

Senior Full Stack Developer at Gordon Food Service

• Guided conversations between product owners and developers to arrive at the realistic solution for everyone
• Lead and reviewed technical discussions for our code
• Organized and defined work for developers on the team
• Continually managed and upgraded Terraform/Helm/Kubernetes apis

Full Stack Developer at Gordon Food Service

• Augmented support by building a machine learning model to correctly detect chat sentiment and react accordingly
• Managed and upgraded older Terraform/Helm configurations for transient workloads in Kubernetes clusters
• Designed and built an asynchronous live chat solution inside of an app to work with a non-asynchronous chat provider
• Built multilingual functionality with Gordon Now Chat to serve customers across the US and Canada

Associate Software Engineer at Gordon Food Service

• Architected and built a chatbot that switches seamlessly between AI and a human when necessary
• Provided unique digital dialogue opportunities for customers to place orders with an AI agent using only their voice
  • Product Overview
  • Testimonial #1
  • Testimonial #2
• Captured customers’ interests with a recipe tool enabling food organization and reducing food waste
• Created custom integration jobs between different company platforms

Consultant at Hepfer & Associates, PLLC

• Import and investigate raw data from company databases
• Search for behavioral anomalies and trends
• Present data in a meaningful way

Coach for Grandville RoboDawgs Weather Balloon Program

• Assisted underclassmen RoboDawg students transitioning to leadership positions in the robotics program
• Directed students to program Python on Raspberry Pi units and collect data from their weather balloon launches

AP Computer Science Tutor

• 1 on 1 tutoring in preparation for the AP Computer Science Exam

Technical skills

Jekyll

• Setup, modify, and maintain this Jekyll website
• Source code

Language Experience:

• Java
• Kotlin
• Angular
• React Native
• SQL
• HTML/CSS

Technical Experience:

• GCP
• Kubernetes
• Terraform
• Helm
• Jenkins
• Cloud Build
• GitHub/GitLab

Language Familiarity:

• Python
• Liquid
• TI-Basic

Technical Familiarity:

• Spring Boot
• Dynatrace
• Apigee

Honors

Eagle Scout

• Received silver, gold, and bronze palms
  • Requires an additional five merit badges (beyond the required 21 for Eagle) for each palm, and a three-month observance between each palm. This must occur before a scout’s 18th birthday to be eligible.

Projects

Monitoring Electric Dryer State Using a CT Clamp

• How I now monitor my aging 240V electric dryer with a CT clamp to send a notification when the cycle is complete
• Blog post

Fixed Controller Input on Xbox Emulator Project

• Traced through machine instructions to discover a compiler was padding an extra byte into memory causing many games to reject controller input
• Blog post
• GitHub PR

Enhanced the Jekyll SEO Tag Plugin

• Contributed to the open source Jekyll SEO Tag plugin introducing new functionality with SEO tags
• GitHub PR

Rebuilt Zelda Save File

• Rebuilt a Zelda Ocarina of Time save file after discovering the checksum algorithm
• Used a GameShark with a parallel port to interface with the N64 cartridge, dump the ram, and recalculate the checksum
• Open source checksum calculator
• Blog post

Restoration with 3D Printing

• Restored a vintage amplifier using 3D printing
• An old piece for my 1970s amplifier broke and I used 3D printing to complement my restoration project
• Blog post

Reverse Engineered my Desk Remote

• Reverse engineered remote codes to my Steelcase electric desk
• Discovered and documented the remote codes with explanations to each setting
• Blog post

Updated January, 2023